Human Resources Specialist

Key Responsibilities:

• Act as a first point of contact for HR operations at Batu Kawan plant, handle day to day employee inquiries related to HR, and resolve process/practice issues

• Provide operational support for employee data management, status changes, transfers, promotions, and terminations.

• Manage HR Helpdesk enquiries and respond to employee queries relating to HR Operations, compensation, benefits, HR policies, and HR processes.

• Ensure employee enquiries are handled accurately and within agreed service levels

• Maintain accurate and timely employee records and HR data within relevant HR systems.

• Ensure proper documentation and adherence to data confidentiality requirements.

• Work closely with Payroll, HR Business Partners, and other internal stakeholders to support smooth and effective HR operations.

• Assist in report generation and analysis

• Support the administration, review, and maintenance of compensation and benefits programmes.

• Contribute to HR digitalisation and continuous improvement initiatives to enhance HR Helpdesk and C&B operational efficiency.

• Identify workflow gaps, participate in HR process transitions, and support digital transformation or automation initiatives.

• Other duties assigned by supervisor

Job Requirements:

• Education: Bachelor’s degree or above in HR management or related field

• Language: Good oral and written skills in both Mandarin and English. Mandarin proficiency is required due to the nature of certain work-related communications.

• Experience: Typically, 4 - 6 years of working experience in HR operations

• Good understanding of HR policies, SOPs, and HR systems.

• Good understanding of local labor laws and HR compliance requirements.

• Strong Excel skills with VBA, power BI and Macro capability preferred

• Must be a self-starter and independent person who possess strong customer service and relationship building skills; comfortable implementing change and dealing with ambiguity

• Experience working in fast paced global environment and is comfortable working in a matrix organization

• Experience partnering with managers and supporting employees across multiple departments

• Strong analytical, presentation, problem solving, and project management skills

• Excellent time management and work prioritization, ability to multi-task

• Experience in employee data management with strong attention to confidentiality.

• Must exhibit strong security and confidentiality practices

• Working location: Batu Kawan, Penang

Travel requirement: Incumbent will be based in Batu Kawan and required to travel to Bayan Lepas on occasional basis

Please refer to job description.