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TRAINING OFFICER

B

Bank of the Philippine Islands (BPI)

10 - 20K PHP
Full-time
N/A
Training DevelopmentCurriculum DesignNeeds AssessmentInstructional DesignE-LearningPerformance ImprovementFacilitation SkillsCommunication SkillsProject ManagementCoaching
Group Company: BANK OF THE PHILIPPINE ISLANDS

Designation: TRAINING OFFICER

Office Location:

Position description: Directly reports to Agency Banking Training Department Head. Primary responsible for handling and facilitating training programs for Agency banking personnel, Partner agency and Partner agency frontliners.

Primary Responsibilities

  • 1. Delivery of the following courses/curriculum for internal and external partners:
  • Agency Banking Platform Management
  • Business process
  • Product Orientation
  • Sales Process training 2. Facilitates and provides face-to-face, virtual, hybrid courses/classes (different channels and platforms as specified in the course design (i.e. Zoom Meetings, Zoom Webinar, MS Teams, physical classroom) for internal and external partners. Conducts training sessions with new hires, module creation, and handles new programs. 3. Conducts product and sales training to ensure effective implementation of Agency Banking business solutions to Third-party partner agencies and frontliners. 4. Coordinates with customers via email and phone to schedule user briefing and training. Assists Third-party partners to do pilot transaction using the Agency Banking platform. 5. Notifies all Agency Banking concerned units of successful pilot transactions during training conducted with Agency Partners.

Additional Responsibilities

Reporting Team

  • Reporting Designation:
  • Reporting Department:

Educational Qualifications Preferred

  • Category:
  • Field specialization:
  • Degree:
  • Academic score:
  • Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

  • Industry:
  • Role:
  • Years of experience:

Key Performance Indicators

Required Competencies:

Required Knowledge

Required Skills:

Required Abilities

  • Physical:
  • Other:

Work Environment Details

Specific requirements

  • Travel:
  • Vehicle:
  • Work Permit:

Other Details

  • Pay Rate:
  • Contract Types:
  • Time Constraints:
  • Compliance Related:
  • Union Affiliation:

Please refer to job description.